Employee Benefits for Texas Small Business


The Value Proposition of Voluntary Benefits in Small Business

The employee benefit commonly referred to as Voluntary Benefits has unfortunately been miscontrued over the last decade due to over-simplified advertising and marketing, poor face to face communication and and emphasis on sales rather than solution providing. 

In the early days, this benefit was often labeled “supplemental insurance”.  While some of the benefits under the umbrella are supplemental by definition, many are not.  I do not know of an employee who considers disability insurance to be supplemental.  There is absolutely nothing supplemental about life insurance. 

There are also those who make the leap from “voluntary” to “supplemental” to “optional” – and in their mind, optional means “unnecessary”.  Usually, this leap is made by an employer who is disconnected financially from an employee group that operates under a distinctively different income level.  Thankfully, my job is to explain, as gently as possible, where the fallacy exists.

If Voluntary Benefits are not “supplemental”, then what are they?  Voluntary Benefits are a suit of products designed to allow an employee on an individual basis to reduce their risk based on their own needs. 

Voluntary Benefits address four key areas of an employee’s risk:

1. Paycheck

2. Out of pocket medical expeneses (deductible, co-insurance, etc.)

3. Catastrophic occurance and critical illness

4. Life

First, the paycheck is an employee’s biggest asset.  However, it is also their biggest area of risk if left unprotected.  The average American cannot go a month or more without a paycheck.  Voluntary Benefits include an option for short term disability insurance to replace lost income due to accidents and illness. 

Second, out of pocket medical expenses and an employee’s risk associated with such expenses have increased steadily in the last decade as deductibles increase in favor of lower premiums.  Also, a significant percentage of out of pocket expenses come from things that simply are not covered by health insurance.  Travel expenses, lost time at work, and the fact that the bills are still due all contribute to this category of risk.  Supplemental Health, Accident or Cancer insurance can go along way toward protecting an employee who is one incident away from financial strain. 

Third, the catastrophic event.  On the plus side, more people survive the first heart attack or stroke.  On the down side, the financial burden that comes with such an illness is often enough to ruin even the best retirement planning.  A solid Critical Illness plan can function as a living form of life insurance and provide cash at a time when it is needed most. 

Finally, Life.  In reality is should read “Death”, but for obvious reasons we’re all more comfortable with the term “Life”.  Every working American with a family, a mortgage, a plan should ask the question: What happens if I’m not here tomorrow?  Surveys show that employees prefer to purchase life insurance through the workplace than on their own.  Some of this is due to an inherent distaste for the process of learning and searching on an individual basis.  It can be intimidating and you rarely know that you’re making the right decision.  A less spoken reason is that an employee is more confortable having the premium taken directly out of their paycheck and knowing they have the protection.  Worksite life insurance is protection.  Individual life insurance results in another bill in the mail every month.  It is literally that simple.

The Value Proposition of Voluntary Benefits:

Chances are any company with more than one employee has employees with different income levels, personal backgrounds and varying life stages.  Voluntary Benefits provide employees the opportunity to address their individual needs while substantially enhancing the employer’s goals of providing value in their employee benefits plan.  The value realized is in the eye of the employee, but the opportunity offered is beyond valuation.



What Do Employees Want in Their Company Benefits

There have been endless surveys and studies done by far more scientific processes than those available to me, so I will generalize.

Ask the average working American what they want in their employee benefits package and they will say:

1. Health Insurance

2. Retirement Plan

3. Dental

4. Disability

Any business owner can tell you that health insurance is a necessary evil and testify to the fact that costs have increased nearly 87% since 2000.  It is a disturbing trend that is stresses the financial tolerances of all parties, employer and employee alike.  As a benefits specialist, I am concerned to see fewer employees opt to insure their families because it is simply too expensive.  Beyond the obvious, this trend leaves the employee one incident away from financial ruin.

Retirement planning is a benefit best handled elsewhere, although I am encouraged by how much of a priority it appears to be with employers and employees alike.

Dental insurance and its rank in the list perplexes me.  Employees want comprehensive coverage, of which, there is essentially no such thing.  The typical plan charges $50 a month for a maximum benefit of $1500, most of which is never realized.  I invite employees to put $50 a month in a folder in their dresser and then use that money for their dental care and see if they don’t come out ahead. 

Disability insurance is fourth and for most of middle class American should be higher on the list.  The single most important asset an employee has is their paycheck.  The paycheck is also their single largest risk without protection.  Employers often opt for long term disability because they can pay for the entire group and it is very inexpensive.  Unfortunately, the overwhelming majority of disability need is short term (less than one year).  Ask the average middle class American if they can go three months without a paycheck and they look at you as if you asked a stupid question.

So, what is the answer?  Read the next post about the value proposition of voluntary benefits.